Refund policy

Refund & Return Policy

Updated: 31st March 2026

Overview

All sales are final. We do not accept returns and we do not offer refunds on any products once an order has been placed.

Please review your order carefully — including product, quantity, variation, size, and shipping details — before completing your purchase, as orders cannot be refunded after checkout.

Order Cancellation

Orders may be cancelled only if they have not yet been fulfilled or shipped.

If you wish to cancel your order, please contact our Customer Support team at support@armplify.com as soon as possible. We will check the fulfillment status and confirm whether cancellation is still possible.

Once an order has been fulfilled or is already in transit, it can no longer be cancelled and is non-refundable.

Returns

We do not accept returns. All products are sold on a final-sale basis.

Please do not ship any product back to us without prior authorization from our Customer Support team. Unauthorized returns will not be accepted, processed, or refunded, and we cannot guarantee their receipt.

Refunds

We do not issue refunds. All payments are final once an order has been placed.

Damaged, Defective, or Incorrect Items

If you received an item that is damaged, defective, or not what you ordered, please contact us at support@armplify.com as soon as possible, and no later than 14 days after delivery.

Please provide your order number along with photos or other requested information clearly showing the issue so our Customer Support team can review the case.

Where a product is confirmed by our team to be damaged, defective, or incorrect, we will work with you to make it right. These cases are handled at the discretion of our Customer Support team and may be treated differently from standard orders. Please wait for instructions from our team before taking any further action.

Exchanges

We do not offer exchanges.

If you wish to order a different product or variation, please place a new order separately where appropriate.

Need Help?

For questions regarding this policy, please contact:

Naomi Williams
Customer Support
support@armplify.com